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"What a fresh approach to classroom management! The problem-solving approach makes so much sense if you want a friendly, caring, and safe classroom. Examples in the book illustrate ways to navigate the difficult behaviors that create barriers to learning."
"Marilyn Gootman's work shines as a clear, research-based framework for how teachers can establish caring, respectful classroom communities as illustrated by real teachers' experiences. Beginning teachers will be inspired, and experienced teachers will be challenged."
“The prolific examples contribute to a better understanding of classroom behavior and control. Easy to follow and an enjoyable read."